Consultations, bookings, artist questions—we reply within 24 hours.
We respond to all inquiries within 24 hours
Available 7 days a week to fit your needs
Every consultation is tailored to you
Choose the method that works best for you. We're here to help in whatever way is most convenient.
The best way to reach us for bookings, support, or artist questions
hello@dollup.com
Send EmailChat with the Dollup Assistant for quick answers
Mon-Sat 9AM-7PM
Note: Weekend and evening appointments available by request. Emergency bookings may be accommodated with additional fees.
Available throughout the city and surrounding areas
Home visits available (travel fees may apply for distant locations)
Find answers to common questions about our services, booking process, and policies.
For bridal makeup, we recommend booking 3-6 months in advance. For other services, 2-4 weeks notice is usually sufficient, though we can often accommodate last-minute requests.
Many Dollup artists offer on-location services. Travel availability and any travel fees depend on the artist and your address—check listings when you book or ask in your message.
We use only professional-grade, high-quality cosmetics from brands like MAC, NARS, Charlotte Tilbury, and Fenty Beauty. All products are hypoallergenic and photo-ready.
Absolutely! Bridal trials are included in our bridal packages. For other services, trials can be arranged for an additional fee.
We require 48 hours notice for cancellations. Cancellations within 24 hours may incur a fee. We understand emergencies happen and will work with you when possible.
Yes! Please inform us of any allergies or skin sensitivities during booking. We have hypoallergenic and sensitive skin-friendly product options available.
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